benefits_coordinator
Patient benefits coordinator
| Responsibilities |
|
|---|---|
| Goals |
|
| Context | Phase 2. Away from the window, by appointment or by referral from the front desk; works one patient's file in depth. |
| Surface today | BPRM, roll-and-scroll (AG) |
| Workflows | W19 |
| Persona user | to define |
RPMS user profile
No profile yet. The analyst's sheet has no row for this persona, so a scenario has no RPMS user to sign on as.
Use cases (10)
- S-BEN-01 See all of a patient's coverage
- S-BEN-02 Record Medicare, Railroad and Part D coverage
- S-BEN-03 Record Medicaid coverage
- S-BEN-04 Record private insurance
- S-BEN-05 Complete the Medicare Secondary Payer survey
- S-BEN-06 Set the order payers are billed in
- S-BEN-07 Record a prior authorization
- S-BEN-08 Record workers' compensation and third-party liability
- S-BEN-09 Record the guarantor
- S-BEN-10 Work a benefits case