S-MSG-01 · W14 Patient Messaging and Communication · fit: unknown

Answer a patient message

As a nurse, I want to receive and answer patient messages from the portal, so that the patient reaches the clinic without a phone call.

Personanurse
JourneyA patient message is answered
StepReads and replies Task_04_ReadsAndReplies

Scenarios

S-MSG-01.1Given a message from a patient, When I reply, Then the patient sees the reply and the exchange is recorded in the chart.