front_desk_clerk

Registration / front desk

Responsibilities	finds or registers the patient keeps demographics, tribal enrollment and eligibility current checks the patient in
Goals	no duplicate charts eligibility right before the visit, so the visit can be billed
Context	at the window with the patient in front of them, under time pressure; the first person to touch every visit.
Surface today	BPRM, roll-and-scroll (AG)
Workflows	W01, W02
Persona user	`PROFILE,REG` in the build (rpms-ops SEEDPERS): primary menu AKMOCORE, secondary menus AGPAT, CIAV VUECENTRIC and AGGRPC, key AGZMENU; the analyst's sheet has one registrar and scheduler, and the build splits it, with scheduling on `PROFILE,SCHED` (profiles.json open questions)

RPMS user profile

AVA CODE	blank on the sheet
Licensure/Certification	blank on the sheet
Scope of Practice	Creates and updates patient registration information
PROVIDER/ PERSON	PERSON
Authorized to write Meds	blank on the sheet
SERVICE/ SECTION	HIM
FILEMANAGER ACCESS	M
TITLE	PAT REG.
PROVIDER CLASS	blank on the sheet
PERSON CLASS	`2472B0301X`
SIGNATURE BLOCK PRINTED NAME	blank on the sheet
USER CLASS	blank on the sheet
PRIMARY MENU	AKMOCORE
SECODARY MENUS	{"one_of"=>["AGPAT", "AGMENU"]}
OR Key	blank on the sheet
KEYS	AGZMENU
SUPERVISOR ADDITIONAL KEYS	AGZMGR AGZHOME AGZREPORTS AGZDELHRN
Every user also gets	FileMan access M; secondary menus BMXRPC, MAG WINDOWS, BSTSRPC

AVA CODE	blank on the sheet
Licensure/Certification	blank on the sheet
Scope of Practice	blank on the sheet
PROVIDER/ PERSON	PERSON
Authorized to write Meds	blank on the sheet
SERVICE/ SECTION	HIM
FILEMANAGER ACCESS	M
TITLE	HEALTH RECORDS CLERK
PROVIDER CLASS	blank on the sheet
PERSON CLASS	`2472B0301X`
SIGNATURE BLOCK PRINTED NAME	blank on the sheet
USER CLASS	blank on the sheet
PRIMARY MENU	AKMOCORE
SECODARY MENUS	BSDXRPC
OR Key	blank on the sheet
KEYS	AGZMENU SDZMENU
SUPERVISOR ADDITIONAL KEYS	blank on the sheet
Every user also gets	FileMan access M; secondary menus BMXRPC, MAG WINDOWS, BSTSRPC

S-REG-01 Find the patient before registering
S-REG-02 Register a new patient
S-REG-03 Record eligibility and insurance
S-REG-04 Open a sensitive patient's record
S-REG-06 Give a patient from another facility a chart here
S-REG-07 Record tribe, blood quantum and eligibility
S-REG-08 Record the emergency contact and next of kin
S-REG-09 Record family and household information
S-REG-10 Record the patient's languages
S-REG-11 Record migrant worker and homeless status
S-REG-12 Record the patient's preferred and other names
S-REG-13 Record legal sex, gender identity, sexual orientation and pronouns
S-REG-14 Record veteran status
S-REG-15 Record the papers the patient signs or receives at the window
S-REG-16 Record consent to share records with other providers
S-REG-17 Record advance directives
S-REG-18 Record legal documents on file
S-REG-19 Keep notes on the registration
S-REG-20 Keep the patient's demographics current
S-REG-21 Keep the address, phones and email current
S-REG-22 Record the community, directions to the home, internet access and the address history
S-REG-23 See what is missing or wrong on a patient's registration
S-REG-24 See every document on file and print the face sheet
S-REG-31 Complete a new patient's intake
S-SCH-03 Check the patient in
S-SCH-06 Book a walk-in
S-SCH-07 Check the patient out