scheduler
Scheduling clerk
| Responsibilities |
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|---|---|
| Goals |
|
| Context | on the phone or at the window; works across many clinics' schedules at once. |
| Surface today | BPRM, IHS Windows Scheduling (BSDX), roll-and-scroll (SD) |
| Workflows | W01, W02 |
| Persona user | `PROFILE,SCHED` in the build (rpms-ops SEEDPERS): the analyst's profile (secondary menus BSDMENU and BSDXRPC, key SDZMENU) plus CIAV VUECENTRIC, and, so the scheduler can register a caller while booking (S-REG-05; rpms-ops#1056, 2026-11-03), the key SDZREGMENU and the registration GUI context AGGRPC as a secondary menu; not on the analyst's sheet yet (profiles.json open questions) |
RPMS user profile
Schedular
| AVA CODE | blank on the sheet |
|---|---|
| Licensure/Certification | blank on the sheet |
| Scope of Practice | Schedules patient visit in BPRM |
| PROVIDER/ PERSON | PERSON |
| Authorized to write Meds | blank on the sheet |
| SERVICE/ SECTION | HIM |
| FILEMANAGER ACCESS | M |
| TITLE | MEDICAL SCHEDULER |
| PROVIDER CLASS | blank on the sheet |
| PERSON CLASS |
|
| SIGNATURE BLOCK PRINTED NAME | blank on the sheet |
| USER CLASS | blank on the sheet |
| PRIMARY MENU | AKMOCORE |
| SECODARY MENUS |
|
| OR Key | blank on the sheet |
| KEYS |
|
| SUPERVISOR ADDITIONAL KEYS |
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| Every user also gets | FileMan access M; secondary menus BMXRPC, MAG WINDOWS, BSTSRPC |
Use cases (12)
- S-REG-05 Register a patient quickly from scheduling
- S-SCH-01 Book an appointment
- S-SCH-02 Cancel or reschedule
- S-SCH-04 Search for an open slot across days
- S-SCH-05 See the clinic's schedule and the appointment lists
- S-SCH-08 Record a no-show
- S-SCH-09 Keep an appointment's details current
- S-SCH-10 Keep the clinic's wait list
- S-SCH-11 Print appointment letters
- S-SCH-12 Maintain a letter template
- S-SCH-13 Run the scheduling reports
- S-SCH-14 Set a clinic's hours